Empower Your Customer Support with Our No-Code AI Chatbot Platform

Increase your CSAT scores significantly and cut customer support costs by up to 65% with our efficient no-code conversational AI builder. Transform your customer engagement seamlessly.

customer support

Boost business growth with exceptional customer care.

Invest wisely by integrating conversational AI into your support journey.

65%

Automation of support tasks

50%

Higher CSAT

75%

Self-service rate

Revolutionize Your 24x7 Customer Support

Dramatically reduce support expenses with CreyoFace’s customer support portal, deflecting up to 75% of repetitive customer inquiries. For efficient query resolution while optimising operational costs, offer your customers 24/7 instant, self-serve options, including WhatsApp support.

customer support chatbot

Effortless Handling of Support Queries

Imagine a world where managing L1 and L2 support questions is streamlined and efficient. Our platform allows you to input your support documents and knowledge base URLs, creating a chatbot equipped with custom NLP and advanced multi-LLM generative AI models for accurate and fast responses.

Personalized Interactions with Advanced AI

Our chatbots don’t just answer queries; they engage customers in meaningful conversations. With bespoke Language and GPT models, they offer personalized interactions. Integration with CRM systems and platforms like Intercom and Zendesk is seamless, embodying a ‘you name it, we integrate it’ approach, we ensure each conversation is tailored to individual customer needs.

customer support personalized interaction
customer support -human agent escalation

Smooth Transition to Real Humans

Our system understands the importance of the human touch in customer support. It’s engineered to smoothly transition to live agents when needed, ensuring the conversation remains contextual and uninterrupted, enhancing the overall customer experience.

Streamlined Support Inbox

Consolidate all customer communications into a single, easy-to-manage hub. This centralization provides a comprehensive view of customer interactions, enabling efficient monitoring and management powered by our sophisticated NLP models.

customer support -unified support inbox
customer support -data driven insights

Data-Driven Insights for Optimization

Leverage the power of data with our bot analytics. Gain valuable insights into customer interactions and chatbot performance, using this information to refine and optimize your chatbot’s conversation flow for even better results.

Easy Chatbot Creation

Our platform offers a straightforward, no-coding-needed approach to chatbot creation. With an intuitive drag-and-drop interface and pre-built templates, you can quickly design and launch a customer support chatbot that meets your specific requirements.

customer support -quick chatbot creation

Next Gen. Customer Experience with CreyoFace Customer Support Platform

Transform Customer Interactions with Ease and Precision

customer support chatbot-next gen customer experience

Rapid Deployment

Launch a comprehensive customer support chatbot in minutes. Seamlessly integrate with your existing support software through APIs for a swift and effective rollout.

Tailored Development Support

Benefit from our dedicated chatbot development assistance. We're committed to guiding you on a successful journey, ensuring your chatbot meets your specific needs.

Advanced, Self-Learning AI

Powered by multi-LLM and NLP engines, CreyoFace chatbots are designed for scalable, intelligent conversations that grow with your business.

Effortless Training

With a simple click, train your bot for nuanced context switching, making conversations more fluid and customer-centric.

Enhanced Agent Efficiency

Leverage agent assist features and a unified inbox to boost CSAT scores, streamlining support and ensuring customer satisfaction.

Discover Your Potential Savings

CreyoFace is a no-code AI chatbot builder tool to develop bots at any scale that significantly enhance your return on investment. Explore the potential impact on your bottom line. For a tailored estimate, let’s start with filling a scoping document. Click below to get a scoping document.

Customer Success

How a leading travel booking company saved the customer operations cost by 60% with our no-code conversational AI builder platform?

This chatbot builder platform was a game-changer for my travel business. The chatbot helped me engage with my customers more effectively and provided them with valuable information about their trips.

Param Sidhu, Yatra

How does the no-code AI chatbot builder platform support your customer support operations?

auto pilot customer support

Customer Support Queries on Autopilot

How about routing your L1 and L2 support queries to a chatbot? Submit your customer support documents and knowledge base URLs to our no-code platform. It will automatically generate a set of FAQs and suggested answers for you. Feel free to personalize these and add any common customer questions, also their answers. Once you’re set, simply click to train your chatbot – it’s that straightforward!

Increased Accuracy With LLMs and Gen. AI Models - Personalized Interactions

Our customer support chatbots are designed for seamless, scalable conversations without any hiccups. We’ve enhanced them with custom Language and GPT models for more refined interactions. Plus, by integrating your CRM details allows for personalized customer engagements.

customer support -increased accuracy
customer support -seamless live agent transfer

Seamless Live Agent Transfer

Concerned about your customers asking live agents over chatbots? No problem. Easily add a live chat widget to your conversation flow for smooth escalation to support agents, who can pick up right where the chatbot left off. This ensures agent intervention is efficient and only when necessary.

Unified Inbox for Customer Support

Integrate all the customer support messaging channels into a single hub. Can you get what we need is the guy

customer support -unified inbox
customer support -data driven approach

Fine-Tune Your Customer Support Operations With Data-Driven Approach

Refine your customer support operations with precision using our data-driven approach. By leveraging advanced analytics and insights, we optimize every aspect of your support system, from chatbots to agent interactions. Stay ahead of the curve and elevate your customer support to new heights with our tailored solutions.

Frequently Asked Questions?

A customer support chatbot is an AI-powered tool designed to assist users with their queries, issues, or requests by engaging in conversational interactions via chat interfaces.

Benefits include 24/7 availability, faster response times, scalability, consistency in handling inquiries, reduced workload for human agents, and improved customer satisfaction.

Customer support chatbots can handle various queries, including product inquiries, troubleshooting, order status inquiries, account management, FAQ retrieval, and more.

Yes, customer support chatbots can leverage user data and previous interactions to provide personalized assistance, such as recommending products based on purchase history or addressing users by name.

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