They won’t, but they can assist humans in many ways.Up to 80% of Inquiries can be successfully addressed by AI-powered chatbots, which can reduce agent workload and lower customer support expenses by 30%.Compared to people, chatbots need less initial time and money investment. Compared to a single customer service agent, a chatbot can serve many more customers, allowing them to scale quickly. They also need less training and occasionally only require minor changes to their business logic. With proper training, they can also create more precise and high-quality work. They can work continuously without taking pauses, days off, or holidays.

NLP is, more specifically, the area of artificial intelligence (AI) focused on giving computers the capacity to understand spoken and written words like humans can. Natural Language Processing can also detect emotions in a text. With the help of NLP, Businesses can identify customer issues, respond quickly, and monitor customer satisfaction.

You can develop and deploy chatbots using the Creyoface chatbot builder platform even without programming skills.Our team will also assist in the growth of your chatbot depending on its complexity level and the experiences that are expected from it.Creyoface provides a live chat feature where human representatives can intervene anytime during a conversation with the bot. The platform enables the development of numerous types of chatbots that may be used for various reasons, allowing businesses to do several activities simultaneously. Chatbots built with creyoface can be integrated with many channels, including websites, Facebook, Instagram, Telegram, Whatsapp, and more.