Personalized support and guidance for Umrah travellers.
Automation of tasks
Higher CSAT
Self-service rate
Akbar Travels is a leading online travel portal in India.They specialize in providing Umrah services, catering to the needs of pilgrims embarking on the sacred journey to Mecca and Medina. With a commitment to excellence and convenience, Akbar Travels offers comprehensive Umrah packages, including visa assistance, accommodation, transportation, and guidance throughout the pilgrimage.
Accommodation and guidance can be quite challenging when planning an Umrah pilgrimage. Ensuring enough rooms are available at hotels, with the suitable types of rooms and prices, can be tricky across different booking websites. Additionally, providing helpful guidance about Umrah rituals and local customs requires a good understanding of the journey. It’s essential to communicate clearly to meet travellers’ needs, even if they speak different languages or have different cultural backgrounds.
Ensuring accurate and up-to-date information on hotel availability, room types, and pricing across various booking platforms presents a challenge in providing travellers with suitable lodging options.
Comprehensive guidance on the Umrah pilgrimage, religious rituals, and local customs demands a deep understanding of the journey and effective communication to meet travellers' informational needs.
We’ve made Umrah trips smoother with Conversational AI. It helps with everything from giving travel info and booking hotel rooms to guiding travellers with experienced guides.
The chatbot solutions improved Yatra’s operational efficiency by seamlessly handling Umarh trio details and hotel room bookings and generating secure payment URLs.
By automatically generating secure payment URLs, Yatra's chatbot solutions instilled a sense of trust and confidence among customers.
With the ability to cross-sell transportation options seamlessly, Yatra's chatbot solutions added value to travellers' journeys. By suggesting supplementary services such as guided tours or transportation for sightseeing, the chatbot enhanced the overall travel experience and customer satisfaction.
We offer a consultative process that begins with thoroughly understanding your business needs and objectives. Once the needs are defined, we will develop the best solution for you. We ensure that this solution seamlessly integrates with your existing systems and technology. Throughout the process, our team helps you every step of the way and provides you with precisely what you need.
Elevate your customer experience with our no-code chatbot builder. Streamline conversations, increase engagement, and scale your business without any technical knowledge required.
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