24×7 customer support to answer queries based on the adventure packs sold.
Automation of tasks
Higher CSAT
Self-service rate
TripXOXO is a leading digital platform designed for travellers seeking to book various activities, tours, sightseeing adventures, shows, and more. With an extensive selection of over 100,000 activities in 140+ countries and 900+ cities and the addition of new options every week, tripXOXO offers unparalleled opportunities for exploration.
Redesign the platform with a user-centric approach, making it intuitive, visually appealing, and easy to navigate. Implement streamlined booking processes, personalized recommendations, and interactive elements to enhance user engagement.
Handling many customer inquiries is overwhelming for human customer support agents. During peak periods or promotional campaigns, the number of inquiries may spike, leading to long wait times for customers and potential delays in resolving issues.
Integrating and managing data from various sources can be complex and time-consuming. Human agents may face challenges in aggregating, reconciling, and interpreting data from different sources, hindering their ability to gain actionable insights and make informed decisions.
Overcoming Information Management Challenges Through Automated Solutions.
The delivered chatbot solution is GPT-powered. This chatbot can extract vast amounts of data from the Internet, allowing it to understand and respond to a wide range of queries and conversational prompts.
By implementing a GPT-powered chatbot, TripXOXO effectively reduced customer support overhead through automation, scalability, and improved efficiency. With faster resolution times and self-service options, the chatbot streamlines support processes and empowers travellers to resolve issues independently.
With WhatsApp integration, TripXOXO's self-help operations significantly improved accessibility and user engagement. Travellers can now initiate self-help processes directly from their WhatsApp application, facilitating a seamless and familiar experience.WhatsApp's real-time messaging capabilities enable immediate responses, ensuring timely assistance and reducing customer wait times.
We offer a consultative process that begins with thoroughly understanding your business needs and objectives. Once the needs are defined, we will develop the best solution for you. We ensure that this solution seamlessly integrates with your existing systems and technology. Throughout the process, our team helps you every step of the way and provides you with precisely what you need.
Elevate your customer experience with our no-code chatbot builder. Streamline conversations, increase engagement, and scale your business without any technical knowledge required.
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