24/7 automated assistance for visa application and inquiries.
Automation of tasks
Higher CSAT
Self-service rate
StampThePassport offers a solution-driven platform that aims to revolutionize visa application approaches. The easy-to-use interface simplifies the process, providing a traveller-friendly experience much simpler than dealing with foreign government websites.
Automating visa onboarding and customer support involves implementing solutions to streamline the visa application process and handle customer inquiries. It includes automating document verification and application tracking and providing instant support.
A challenge in visa onboarding is streamlining the documentation process. It involves efficiently collecting and verifying the necessary documents from applicants, which vary based on visa type, nationality, and destination.
Another challenge is effectively managing customer support escalation. As inquiries and issues arise during the visa application process, it's essential to have a structured escalation process in place to address complex queries or unresolved problems promptly.
We’ve introduced conversational AI solutions to automate visa processes, marking a significant leap forward in streamlining the visa application journey.
The conversational AI solution for STP efficiently handles many customer inquiries about visa processes, documentation requirements, and application status updates.
The chatbot effectively handled many routine customer inquiries, such as FAQs about visa processes and documentation requirements. Automating these queries reduced the need for human intervention, resulting in substantial cost savings.
The chatbot's ability to handle a large volume of inquiries simultaneously allowed STP to scale its customer support operations efficiently, meeting the needs of a growing customer base without a proportional increase in staffing costs.
We offer a consultative process that begins with thoroughly understanding your business needs and objectives. Once the needs are defined, we will develop the best solution for you. We ensure that this solution seamlessly integrates with your existing systems and technology. Throughout the process, our team helps you every step of the way and provides you with precisely what you need.
Elevate your customer experience with our no-code chatbot builder. Streamline conversations, increase engagement, and scale your business without any technical knowledge required.
Elkanio Research Labs, Business Hut, 133/2, 4th floor, Jabardhan Towers MG Road, Banglore, India
First Floor, Geo Infopark, Cochin 682030
1st Floor, Social Workers, Khar West. Mumbai 400052
